This sound file originally came from an article at suck.com, but I feel the following comment from the LA Weekly website sums things up best:
[Note] the unfortunate plight of one Steven Thrasher: his hard drive was fine, but his motherboard died. He shipped his laptop off to have the motherboard replaced, but when he received it, he found that the techs had also replaced his hard drive; from the tone of his voice documented in the recently famous audio file helpdesk.wav (available in quintuplicate on corporate mail-servers coast to coast), Steven did not make backups. So while we grieve for Steven's accidental fame, we thank him, too, for the gentle backup-reminder and the opportunity to assess the precariousness of our own marbles.... ...Caution... ...includes the terms "fucking assholes," "goddamn disk drive," "fucking me around," and "motherboard."
Follow this link to hear an MP3 version of the sound clip.
Hello my name is Steven Thrasher and I sent my Canon laptop computer into you. I just got it back. Everything that I've written on it for the past two years is gone.
I was told that you guys were going - that that I'd be called if you had to replace the hard drive.
I called Canon they said the hard drive didn't need to be replaced they just said the motherboard nedeed to be replaced and everything that I've been working on FOR THE PAST 2 GODDAMN FUCKING YEARS OF MY LIFE IS GONE!
YOU FUCKING ASSHOLES! NOW I WANT YOU TO CALL ME BACK - STOP FUCKING ME AROUND - AND MAKE SURE
THAT I GET BACK WHAT I'VE BEEN WORKING ON! DO YOU FUCKING UNDERSTAND ME? AND I'M TIRED OF YOU FUCKING AROUND WITH ME!
I HAD BETTER GET MY GODDAM DISK DRIVE BACK OR I'M GOING TO SUE ALL OF YOU FUCKING PIECES OF SHIT!
here is something I hope is doing no evil.
there could be more of them